About Shipment Tracking

How to Track the Shipment of Your Orders

When you order for $20 or more, you get a tracking number so you can track delivery of your package. All orders are sent by the Hongkong postal service. You can usually begin to track your order 24 hours after it has been received by the Hongkong post office. When your order arrives in Canada, you can track it from the Canada Post web site.

To track an order, go to My Orders page and click on an order to view the shipment details. You might receive multiple shipments if some of the items you orered are not available at the time you order is sent.

When the order status shows 'Shipped', a set of tracking buttons will be displayed at the bottom of the order details page.

If your order is sent in multiple shipments, you will see one set of buttons for each shipment along with the shipment date and details.